If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition for a refund or exchange.
For a full refund of the purchase price, please notify us within 7-days of receipt of the item (stating the reason for your return), after which we ask you return the unworn item 7-days thereafter. Once we have received the item, we will issue a full refund within 7 working days, excluding the original delivery charge (unless the item is faulty).
For an exchange, please notify us within 28-days of receipt of the item (stating the reason for your exchange), after which you will have a further 7-days to return the unworn item back to you. Once received, we will post your replacement item within 7 working days (unless otherwise notified).
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.